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The first thing to try is clearing the SSL state in Chrome. This type of error can occur locally, or on the server, and so some steps focus on your local computer/browser settings, while other steps consider problems related to the server setup and how the SSL certificate has been configured. Work through the solutions in the following sections one-by-one until your secure connection error is fixed.

#CYBERGHOST ADD ON CHROME INSTALL#

Have you recently changed hosts or tried to install a new SSL certificate? This is the most common reason for this error to occur.īeing aware of recent site changes may give you a strong indication of what could be causing the secure connection issue. If the requested site does not exist, you can expect to see the DNS_PROBE_FINISHED_NXDOMAIN error. And most of the time, issues occur when something has been changed either on the server side for existing websites, or when setting up your site for the first time. Usually, once you have a secure connection up and running it’s pretty stable. Taking Stock of Your Siteīefore we take a look at some of the possible underlying root causes of ERR_SSL_PROTOCOL_ERROR, it would be useful for you to take a moment and recall any recent changes that may have been made to your site.

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All that has changed now though with free SSL certificates being readily available, so HTTPS has become standard practice. Traditionally, it was deemed unnecessary (and overkill) to use a secure connection site-wide in-part due to the prohibitive expense of SSL certificates. Long gone are the days when the only secure pages on your site were limited and specific areas such as the admin, login, and shopping cart.

Most website visitors these days have come to expect HTTPS connections over the entire site. form submissions) will also be transmitted securely. If you click on the padlock a popup window displays a confirmation notice that the website has been loaded over a secure connection and any information sent to the server from your website (e.g. When your SSL certificate is working properly then a padlock icon is displayed next to the website address in the browser window. For example, the “ Your Connection is Not Private” error. Invalid SSL certifications can cause problems preventing users from accessing websites. One of these requirements needed to make a website work with an HTTPS connection is that you must have a valid SSL certificate installed and configured correctly. This means that there’s more that can potentially go wrong compared to non-secure HTTP connections. HTTPS is a secure protocol based on HTTP and is widely used as it has a number of significant advantages including improved SEO and a high level of security.Ī downside to using HTTPS is that there are strict rules in place that need to be adhered to before a secure webpage can be displayed. These are called protocols which are basically a set of rules for determining how web pages are transmitted from the server (where your website is located) to the browser. You may have noticed that website addresses typically begin with HTTP or HTTPS. If you’re wondering what a webpage loading over secure connection is, then a little background information may be helpful. Support What is a Secure Connection Anyway? Unlike Google Chrome and Microsoft Edge, the Firefox error page offers a little more information about possible courses of action should this type of error occur. Warning: Potential Security Risk Ahead ERR_SSL_PROTOCOL_ERROR in Mozilla Firefox

In Mozilla Firefox ERR_SSL_PROTOCOL_ERROR triggers a warning about the failed secure connection as seen below. ERR_SSL_PROTOCOL_ERROR in Microsoft Edge Mozilla Firefox If this keeps happening, try contacting the website’s owner.

This might be because the site uses outdated or unsafe TLS security settings. However, the next part of the error is what is helpful. In Microsoft Edge, it will simply show as “Can’t connect securely to this page” (as seen below). ERR_SSL_PROTOCOL_ERROR in Chrome Microsoft Edge This site can’t provide a secure connection. In Google Chrome this error will show as ERR_SSL_PROTOCOL_ERROR and will say that the domain sent an invalid response. It’s commonly experienced in Chrome, but it can vary based on the browser you’re using. This error can be caused by various issues with your website server or your local computer, or even a combination of both. In this article, we’ll explain what this type of error means and walk you through the steps needed to fix it to get your site back up and running! If your WordPress website fails to load over a secure connection due to an error such as ERR_SSL_PROTOCOL_ERROR then you’re in the right place.

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